Written Ability - TCS campus Recruitment Exam new pattern

Business letter writing phrases

10 good opening lines

We need an opening line in a business letter or professional email:
to make reference to previous correspondence; to say how we found the recipient’s name/address; to say why we are writing to the recipient.

·         With reference to your letter of 8 June, I … .

·         I am writing to inquire about … .

·         After having seen your advertisement in … , I would like … .

·         After having received your address from … , I … .

·         I received your address from … and would like … .

·         We/I recently wrote to you about … .

·         Thank you for your letter of 8 May.

·         Thank you for your letter regarding … .

·         Thank you for your letter/e-mail about … .

·         In reply to your letter of 8 May, … .

10 good closing lines

We need a closing line in a business letter or email:
to make a reference to a future event; to repeat an apology; to offer help

·         If you require any further information, feel free to contact me.

·         I look forward to your reply.

·         I look forward to hearing from you.

·         I look forward to seeing you.

·         Please advise as necessary.

·         We look forward to a successful working relationship in the future.

·         Should you need any further information, please do not hesitate to contact me.

·         Once again, I apologize for any inconvenience.

·         We hope that we may continue to rely on your valued custom.

·         I would appreciate your immediate attention to this matter.

‘Yours faithfully’  or ‘yours sincerely’ in a business letter?

 

When the recipient’s name is unknown to you:

·         Dear Sir … Yours faithfully

·         Dear Madam … Yours faithfully

·         Dear Sir or Madam … Yours faithfully

When you know the recipient’s name:

·         Dear Mr Hanson … Yours sincerely

·         Dear Mrs Hanson … Yours sincerely

·         Dear Miss Hanson … Yours sincerely

·         Dear Ms Hanson … Yours sincerely

When addressing a good friend or colleague:

·         Dear Jack … Best wishes/Best regards

Addressing whole departments:

·         Dear Sirs … Yours faithfully