5. Using
the following phrases,Write an e-mail to express an Apology After Cancellation
of Order
acknowledge
receipt - letter (date)- reasons -canceling your purchase -misunderstanding -
led – cancellation- the matter up with management - problem - does not occur -
valued customers- satisfaction - primary concerns- Please accept our apology.
Ans:-
Dear
This is to acknowledge receipt of your letter of (date)
in which you set forth your reasons for canceling your
purchase order #
I am very sorry about the misunderstanding that led to
this cancellation and have taken the matter up with
management in order to ensure that a problem of this
nature does not occur again.
As one of our valued customers, your satisfaction is one
of our primary concerns. Please accept our apology.
This is to acknowledge receipt of your letter of (date)
in which you set forth your reasons for canceling your
purchase order #
I am very sorry about the misunderstanding that led to
this cancellation and have taken the matter up with
management in order to ensure that a problem of this
nature does not occur again.
As one of our valued customers, your satisfaction is one
of our primary concerns. Please accept our apology.
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