Monday 16 September 2013

TCS Written Ability - Practice Test



5. Using the following phrases,Write an e-mail to express an Apology After Cancellation of Order

acknowledge receipt - letter (date)- reasons -canceling your purchase -misunderstanding - led – cancellation- the matter up with management - problem - does not occur - valued customers- satisfaction - primary concerns- Please accept our apology.



Ans:-


Dear

This is to acknowledge receipt of your letter of (date)
in which you set forth your reasons for canceling your
purchase order #

I am very sorry about the misunderstanding that led to
this cancellation and have taken the matter up with
management in order to ensure that a problem of this
nature does not occur again.

As one of our valued customers, your satisfaction is one
of our primary concerns. Please accept our apology.
 

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