87 Soft Skills

The following list of soft skills may be useful for your resume, job descriptions or training plan. 

Communication Skills

1. Verbal Communication 
2. Body Language 
3. Physical Communication 
4. Writing 
5. Storytelling 
6. Visual Communication 
7. Humor 
8. Quick-wittedness 
9. Listening 
10. Presentation Skills 
11. Public Speaking 
12. Interviewing 

Leadership

13. Team Building 
14. Strategic Planning 
15. Coaching 
16. Mentoring 
17. Delegation 
18. Dispute Resolution 
19. Diplomacy 
20. Giving Feedback 
21. Managing Difficult Conversations 
22. Decision Making 
23. Performance Management 
24. Supervising 
25. Managing 
26. Manager Management 
27. Talent Management 
28. Managing Remote Teams 
29. Managing Virtual Teams 
30. Crisis Management 

Influencing

31. Facilitation 
32. Selling 
33. Inspiring 
34. Persuasion 
35. Negotiation 
36. Motivating 
37. Collaborating 

Interpersonal Skills

38. Networking 
39. Interpersonal Relationships 
40. Dealing with Difficult People 
41. Conflict Resolution 
42. Personal Branding 
43. Office Politics 

Personal Skills

44. Emotional Intelligence 
45. Self Awareness 
46. Emotion Management 
47. Stress Management 
48. Tolerance of Change and Uncertainty 
49. Taking Criticism 
50. Self Confidence 
51. Adaptability 
52. Resilience 
53. Assertiveness 
54. Competitiveness 
55. Self Leadership 
56. Self Assessment 
57. Work-Life Balance 
58. Friendliness 
59. Enthusiasm 
60. Empathy 

Creativity

61. Problem Solving 
62. Critical Thinking 
63. Innovation 
64. Troubleshooting 
65. Design Sense 
66. Artistic Sense 

Professional Skills

67. Organization 
68. Planning 
69. Scheduling 
70. Time Management 
71. Meeting Management 
72. Technology Savvy 
73. Technology Trend Awareness 
74. Business Trend Awareness 
75. Research 
76. Business Etiquette 
77. Business Ethics 
78. Diversity Awareness 
79. Disability Awareness 
80. Intercultural Competence 
81. Training 
82. Train the Trainer 
83. Process Improvement 
84. Knowledge Management 
85. Writing Reports and Proposals 
86. Customer Service 
87. Entrepreneurial Thinking

GD Peer Evaluation Sheet _ Guidelines

Date: ______________________Time Slot: ______________Group: _____________________

Topic: ________________________________________________________________________

Evaluator: ____________________________________________________________________

PARAMETER	Weightage	Cand 1	Cand 2	Cand 3	Cand 4	Cand 5	Cand 6	Cand 7	Cand 8	Cand 9	Cand  10
Content Subject knowledge	3
Creativity and originality	1
Voice Tone and pitch	2
Body language Posture Eye Contact	1
Analytical Ability	1
Fluency	2
Initiative	1
Leadership	1
Group Behaviour	1
Enthusiasm	1
Listening	1
TOTAL marks

ii. Rating

1	3	5	8	10	12	15m
WORST	VERY BAD	BAD	NEUTRAL	GOOD	VERY GOOD	EXCELLENT

Note: Candidate who does not speak anything in the GD will not be rated on any of the above-mentioned parameters. A candidate should be rated 1 or 15 only when s/he is exceptionally bad or good. Different parameters on which a candidate will be evaluated are mentioned in the sheet above.

Instruction for panelists/ peer evaluators

Content

Subject knowledge

The candidate should express his opinions based on facts, figures and statistics. Based on his knowledge related to the topic, a corresponding rating on the scale should be chosen. Please note that content should include only facts and opinions. No other parameter has to be taken into account while rating a candidate on Content.

If it is a case study, kindly judge a candidate on his ability to read between the lines and his ability to draw analogies to real life situations based on the case study.

Creativity and originality

Creativity and originality will be gauged based on innovative or thought provoking idea by a candidate. If a candidate is supporting another candidate’s viewpoint his score on this parameter will be less howsoever good his content is. This parameter has a huge significance in Abstract GDs and Case studies.

Voice

There are two sub parameters ie Tone and Modulation. If a person is audible in a GD he scores high on tone and pitch.

Voice modulation is based on the ability of a candidate to emphasise on key words/phrases while making his point.

Body language

Posture

A candidate should sit attentively in a GD. He should bend a bit forward. This shows his attentiveness and interest in the GD.

A nodding head means a candidate is a good listener and this is a positive body language.

Candidates who cross their legs or fold their arms should be rated negatively.

This shows lack of inclination towards communication and a casual attitude. Pointing fingers, fists etc are negative gestures and candidates should be penalized for the same.

Candidates should put their pen down once the GD has started and should refrain from writing anything when the GD is in progress. At the most they can write few important points in the GD, which will help them in summarizing the GD later.

Eye Contact

Proper eye contact with the group is an essential requisite. A candidate should talk to his team members, not to the examiner.

Talking to examiner should be rated negatively. A candidate should have a proper eye contact with all the members of the group and not only a chosen few.

Analytical ability
 

This includes both logical and critical reasoning. This checks how well a candidate is able to analyse somebody’s viewpoint and also how well is he able to reason his own viewpoint.

Fluency

Fluency should be checked on the following two parameters:

i.             Smoothness in flow of Language

ii.           Pronunciation

Initiative

This parameter takes into consideration only the student who has initiated the GD. If he initiates well and is able to put the GD into the right perspective rate him/her high but if he stutters, falters, starts with a stand, quotes wrong facts and figure he should be rated negatively.

Leadership

A leader is a person who creates an environment of mutual understanding and cooperation in a GD. A leader is one who:

• Contributes to the GD through his content and ideas.
• Tries to put the GD into proper perspective so as to have a focused discussion on the issue at hand.
• Encourages other candidates to speak
• Coordinates the effort of the GD.
  
  

A person who forces somebody else to participate in a GD should be rated negatively Also a candidate who is only coordinating the effort of different team members without any contribution towards topic, should be rated negatively.

Group behaviour

Group behaviour is the ability to work well with the team members. Aggression, shouting in a GD, staring somebody, cutting somebody in between, trying to enforce views on others, questioning etc are some of the activities which are against team work and a candidate should be rated negatively on this parameter if he demonstrates any one of them

Enthusiasm

A candidate’s tone, body language especially his facial expressions will be effective while rating him on this parameter.

Listening

A candidate who listens to his other team members’ views and does not intercept any other group members should be rated high on this parameter. An effective body language includes attentive posture combined with nodding of the head.